Reward Hero Inc.
12610 Horwood Crescent
Windsor, ON N8N 4T6
Canada
Owner contact email: [email protected]
Among the types of Personal Data that Reward Hero collects, by itself or through third parties, there are: Cookies; Usage Data; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); geographic position; device information; geography/region; number of Users ; number of sessions; session duration; Application opens; Application updates; first launches; operating systems; email address; first name; last name; various types of Data; address; password; country.
Complete details on each type of Personal Data collected are provided in the dedicated sections
of this privacy policy or by specific explanation texts displayed prior to the Data
collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected
automatically when using Reward Hero.
Unless specified otherwise, all Data requested by Reward Hero is mandatory and failure to
provide
this Data may make it impossible for Reward Hero to provide its services. In cases where Reward Hero
specifically states that some Data is not mandatory, Users are free not to communicate this Data
without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools – by Reward Hero or by the owners of
third-party
services used by Reward Hero serves the purpose of providing the Service required by the
User, in
addition to any other purposes described in the present document and in the Cookie Policy, if
available.
Users are responsible for any third-party Personal Data obtained, published or shared through Reward Hero and confirm that they have the third party's consent to provide the Data to the Owner.
The Owner takes appropriate security measures to prevent unauthorized access, disclosure,
modification, or unauthorized destruction of the Data.
The Data processing is carried out
using computers and/or IT enabled tools, following organizational procedures and modes strictly
related to the purposes indicated. In addition to the Owner, in some cases, the Data may be
accessible to certain types of persons in charge, involved with the operation of Reward Hero
(administration, sales, marketing, legal, system administration) or external parties (such as
third-party technical service providers, mail carriers, hosting providers, IT companies,
communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated
list of these parties may be requested from the Owner at any time.
The Owner may process Personal Data relating to Users if one of the following applies:
In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
The Data is processed at the Owner's operating offices and in any other places where the parties
involved in the processing are located.
Depending on the User's location, data transfers may involve transferring the User's Data to a
country other than their own. To find out more about the place of processing of such transferred
Data, Users can check the section containing details about the processing of Personal Data.
Users are also entitled to learn about the legal basis of Data transfers to a country outside the
European Union or to any international organization governed by public international law or set
up by two or more countries, such as the UN, and about the security measures taken by the Owner
to safeguard their Data.
If any such transfer takes place, Users can find out more by checking the relevant sections of
this document or inquire with the Owner using the information provided in the contact section.
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.
Therefore:
The Owner may be allowed to retain Personal Data for a longer period whenever the User has given
consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may
be obliged to retain Personal Data for a longer period whenever required to do so for the
performance of a legal obligation or upon order of an authority.
Once the retention period expires, Personal Data shall be deleted. Therefore, the right to
access, the right to erasure, the right to rectification and the right to data portability
cannot be enforced after expiration of the retention period.
The Data concerning the User is collected to allow the Owner to provide its Services, as well as for the following purposes: Analytics, Registration and authentication, Infrastructure monitoring, Advertising, Managing contacts and sending messages, Social features, Location-based interactions, Platform services and hosting, SPAM protection, Contacting the User, Displaying content from external platforms, Hosting and backend infrastructure, Handling payments and Interaction with external social networks and platforms.
Users can find further detailed information about such purposes of processing and about the specific Personal Data used for each purpose in the respective sections of this document.
Personal Data is collected for the following purposes and using the following services:
This type of service allows User Data to be utilized for advertising communication purposes
displayed in the form of banners and other advertisements on Reward Hero, possibly based on
User
interests.
This does not mean that all Personal Data are used for this purpose. Information and conditions
of use are shown below.
Some of the services listed below may use Cookies to identify Users or they may use the
behavioral retargeting technique, i.e. displaying ads tailored to the User’s interests and
behavior, including those detected outside Reward Hero. For more information, please check
the
privacy policies of the relevant services.
In addition to any opt out offered by any of the services below, the User may opt out of a
third-party service's use of cookies by visiting the Network
Advertising Initiative opt-out page.
Fyber is an advertising service provided by Fyber GmbH.
Personal Data collected: Cookies; Usage Data.
Place of processing: Germany – Privacy Policy.
AdColony is an advertising service provided by AdColony, Inc.
Personal Data collected: Cookies; Usage Data.
Place of processing: US – Privacy Policy – Opt out.
AppLovin is an advertising service provided by AppLovin Corporation.
Personal Data collected: Cookies; Usage Data.
Place of processing: US – Privacy Policy – Opt out.
Vungle is an advertising service provided by Vungle, Inc.
Personal Data collected: Cookies; Usage Data.
Place of processing: US – Privacy Policy.
Adscend Media is an advertising service provided by Adscend Media, LLC
Personal Data collected: Cookies and Usage Data.
Place of processing: US – Privacy Policy
Peanut Labs is a market research service provided by Peanut Labs, Inc.
Personal Data collected: Cookies and Usage Data.
Place of processing: US – Privacy Policy
TapResearch is a market research service provided by TapResearch Inc.
Personal Data collected: Cookies and Usage Data.
Place of processing: US – Privacy Policy
Pollfish is a market research service provided by Pollfish, Inc.
Personal Data collected: Cookies and Usage Data.
Place of processing: US – TOS & Privacy Policy
Wannaads is an advertising service provided by Innovative Hall Media Technologies, S.L.
Personal Data collected: Cookies and Usage Data.
Place of processing: Spain – Privacy Policy
AdGate is an advertising service provided by AdGate Media LLC.
Personal Data collected: Cookies and Usage Data.
Place of processing: US – Privacy Policy
OfferToro is an advertising service.
Personal Data collected: Cookies and Usage Data.
Place of processing: UK – Privacy Policy
ADXMI is a market research service provided by Youmi Technology Co.
Personal Data collected: Cookies and Usage Data.
Place of processing: China – TOS & Privacy Policy
ADXMI is a market research service provided by Youmi Technology Co.
Personal Data collected: Cookies and Usage Data.
Place of processing: Germany – Privacy Policy
Reward Hero uses the User Data to propose services and products provided by third parties or unrelated to the product or service provided by Reward Hero.
Personal Data collected: email address; first name; last name.
The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google
utilizes the Data collected to track and examine the use of Reward Hero, to prepare
reports on
its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its
own
advertising network.
Personal Data collected: Cookies; Usage Data.
Place of processing: US – Privacy Policy – Opt Out.
Google Analytics for Firebase or Firebase Analytics is an analytics service provided
by
Google LLC or by Google Ireland Limited, depending on the location Reward Hero is
accessed from.
In order to understand Google's use of Data, consult Google's partner policy.
Firebase Analytics may share Data with other tools provided by Firebase, such as Crash Reporting, Authentication, Remote Config or Notifications. The User may check this privacy policy to find a detailed explanation about the other tools used by the Owner.
Reward Hero uses identifiers for mobile devices and technologies similar to cookies to run the Firebase Analytics service.
Users may opt-out of certain Firebase features through applicable device settings, such as the device advertising settings for mobile phones or by following the instructions in other Firebase related sections of this privacy policy, if available.
Personal Data collected: Application opens; Application updates; Cookies; device information; first launches; geography/region; number of sessions; number of Users ; operating systems; session duration; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data.
Place of processing: United States – Privacy Policy; Ireland – Privacy Policy. Privacy Shield participant.
Google Analytics on Reward Hero makes use of a feature called User ID. This setup
allows
for a
more accurate tracking of Users by associating that User with the same ID over
various
sessions and devices. It is set up in a way that doesn’t allow Google to personally
identify
an individual or permanently identify a particular device.
The User ID extension might make it possible to connect Data from Google Analytics
with
other Data about the User collected by Reward Hero.
The opt-out link below will only opt you out for the device you are on, but not from
tracking performed independently by the Owner. Contact the Owner via the email
address
provided in this privacy policy to object to the aforementioned tracking as well.
Personal Data collected: Cookies.
Place of processing: United States – Privacy Policy – Opt Out; Ireland – Privacy Policy – Opt Out. Privacy Shield participant.
Google Analytics Demographics and Interests reports is a Google Advertising Reporting feature that makes available demographic and interests Data inside Google Analytics for Reward Hero (demographics means age and gender Data).
Users can opt out of Google's use of cookies by visiting Google's Ads Settings.
Personal Data collected: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example).
Place of processing: United States – Privacy Policy – Opt Out; Ireland – Privacy Policy – Opt Out. Privacy Shield participant.
Reward Hero uses an internal analytics system that does not involve third parties.
Personal Data collected: Cookies; Usage Data.
Facebook Ads conversion tracking (Facebook pixel) is an analytics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on Reward Hero. The Facebook pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Audience Network.
Personal Data collected: Cookies; Usage Data.
Place of processing: United States – Privacy Policy. Privacy Shield participant.
Google Ads conversion tracking is an analytics service provided by Google LLC or by Google Ireland Limited, depending on the location Reward Hero is accessed from, that connects data from the Google Ads advertising network with actions performed on Reward Hero.
Personal Data collected: Cookies; Usage Data.
Place of processing: United States – Privacy Policy; Ireland – Privacy Policy. Privacy Shield participant.
By filling in the contact form with their Data, the User authorizes Reward Hero to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.
Personal Data collected: email address; first name; last name.
This type of service allows you to view content hosted on external platforms directly from the
pages of Reward Hero and interact with them.
This type of service might still collect web traffic data for the pages where the service is
installed, even when Users do not use it.
This type of service allows you to view content hosted on external platforms directly
from the pages of Reward Hero and interact with them.
This type of service might still collect web traffic data for the pages where the
service is installed, even when Users do not use it.
Personal Data collected: Cookies; Usage Data.
Place of processing: United States – Privacy Policy; Ireland – Privacy Policy. Privacy Shield participant.
Unless otherwise specified, Reward Hero processes any payments by credit card, bank transfer or other means via external payment service providers. In general and unless where otherwise stated, Users are requested to provide their payment details and personal information directly to such payment service providers. Reward Hero isn't involved in the collection and processing of such information: instead, it will only receive a notification by the relevant payment service provider as to whether payment has been successfully completed.
PayPal is a payment service provided by PayPal Inc., which allows Users to make online payments.
Personal Data collected: various types of Data as specified in the privacy policy of the service.
Place of processing: See the PayPal privacy policy – Privacy Policy.
This type of service has the purpose of hosting Data and files that enable Reward Hero to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of Reward Hero.
Some services among those listed below, if any, may work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.
Linode is a hosting service provided by Linode, LLC.
Personal Data collected: various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy.
This type of service allows Reward Hero to monitor the use and behavior of its components so
its
performance, operation, maintenance and troubleshooting can be improved.
Which Personal Data are processed depends on the characteristics and mode of implementation of
these services, whose function is to filter the activities of Reward Hero.
Crashlytics is a monitoring service provided by Google LLC or by Google Ireland Limited, depending on the location Reward Hero is accessed from.
Personal Data collected: geographic position; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); various types of Data as specified in the privacy policy of the service.
Place of processing: US – Privacy Policy.
This type of service allows interaction with social networks or other external platforms directly
from the pages of Reward Hero.
The interaction and information obtained through Reward Hero are always subject to the User’s
privacy settings for each social network.
This type of service might still collect traffic data for the pages where the service is
installed, even when Users do not use it.
It is recommended to log out from the respective services in order to make sure that the
processed data on Reward Hero isn’t being connected back to the User’s profile.
The Twitter Tweet button and social widgets are services allowing interaction with the Twitter social network provided by Twitter, Inc.
Personal Data collected: Cookies; Usage Data.
Place of processing: United States – Privacy Policy. Privacy Shield participant.
Reward Hero may collect, use, and share User location Data in order to provide
location-based
services.
Most browsers and devices provide tools to opt out from this feature by default. If
explicit authorization has been provided, the User’s location data may be tracked by
Reward Hero.
The geographic location of the User is determined in a manner that isn't continuous,
either at the specific request of the User or when the User doesn't point out its
current location in the appropriate field and allows the application to detect the
position automatically.
Personal Data collected: geographic position.
This type of service makes it possible to manage a database of email contacts, phone contacts or
any other contact information to communicate with the User.
These services may also collect data concerning the date and time when the message was viewed by
the User, as well as when the User interacted with it, such as by clicking on links included in
the message.
Firebase Cloud Messaging is a message sending service provided by Google LLC or by Google Ireland Limited, depending on the location Reward Hero is accessed from. Firebase Cloud Messaging allows the Owner to send messages and notifications to Users across platforms such as Android, iOS, and the web. Messages can be sent to single devices, groups of devices, or specific topics or User segments.
Personal Data collected: various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy; Ireland – Privacy Policy. Privacy Shield participant.
Firebase Notifications is a message sending service provided by Google LLC or by Google Ireland Limited, depending on the location Reward Hero is accessed from. Firebase Notifications can be integrated with Firebase Analytics to target analytics-based audiences and track opening and conversion events.
Personal Data collected: various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy; Ireland – Privacy Policy. Privacy Shield participant.
Amazon Simple Email Service is an email address management and message sending service provided by Amazon.com Inc.
Personal Data collected: email address.
Place of processing: United States – Privacy Policy. Privacy Shield participant.
These services have the purpose of hosting and running key components of Reward Hero,
therefore
allowing the provision of Reward Hero from within a unified platform. Such platforms provide
a wide
range of tools to the Owner – e.g. analytics, user registration, commenting, database
management, e-commerce, payment processing – that imply the collection and handling of Personal
Data.
Some of these services work through geographically distributed servers, making it difficult to
determine the actual location where the Personal Data are stored.
Reward Hero is distributed on the Google Play Store, a platform for the distribution of mobile apps, provided by Google LLC or by Google Ireland Limited, depending on the location Reward Hero is accessed from.
By virtue of being distributed via this app store, Google collects usage and diagnostics data and share aggregate information with the Owner. Much of this information is processed on an opt-in basis.
Users may opt-out of this analytics feature directly through their device settings. More information on how to manage analysis settings can be found on this page.
Personal Data collected: Usage Data.
Place of processing: United States – Privacy Policy; Ireland – Privacy Policy. Privacy Shield participant.
By registering or authenticating, Users allow Reward Hero to identify them and give them
access to
dedicated services.
Depending on what is described below, third parties may provide registration and authentication
services. In this case, Reward Hero will be able to access some Data, stored by these third
party
services, for registration or identification purposes.
Google OAuth is a registration and authentication service provided by Google Inc. and is connected to the Google network.
Personal Data collected: various types of Data as specified in the privacy policy of the service.
Place of processing: US – Privacy Policy.
Facebook Authentication is a registration and authentication service provided by Facebook, Inc. and is connected to the Facebook social network.
Personal Data collected: various types of Data as specified in the privacy policy of the service.
Place of processing: US – Privacy Policy.
The User registers by filling out the registration form and providing the Personal Data directly to Reward Hero.
Personal Data collected: address; country; email address; first name; last name; birth date; gender, password.
Firebase Dynamic Links is a social feature provided by Google LLC or by Google Ireland Limited, depending on the location Reward Hero is accessed from. Dynamic Links are tracked within Firebase or Google Analytics for Firebase, which informs the Owner about the details of the User journey to and within Reward Hero.
Personal Data collected: various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy; Ireland – Privacy Policy. Privacy Shield participant.
Firebase Invites is a social feature provided by Google LLC or by Google Ireland Limited, depending on the location Reward Hero is accessed from, that enables Users to share Reward Hero. The sharing may contain referral codes, or content from within Reward Hero and may be done via email or SMS. Sharing is tracked with Google Analytics for Firebase, which informs the Owner that the User has opened or installed Reward Hero via invite.
Personal Data collected: various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy; Ireland – Privacy Policy. Privacy Shield participant.
Reward Hero may use the Personal Data provided to allow Users to invite their friends - for example through the address book, if access has been provided - and to suggest friends or connections inside it.
Personal Data collected: various types of Data.
This type of service analyzes the traffic of Reward Hero, potentially containing Users' Personal Data, with the purpose of filtering it from parts of traffic, messages and content that are recognized as SPAM.
Google reCAPTCHA is a SPAM protection service provided by Google LLC or by Google
Ireland Limited, depending on the location Reward Hero is accessed from.
The use of reCAPTCHA is subject to the Google privacy policy and terms of use.
Personal Data collected: Cookies; Usage Data.
Place of processing: United States – Privacy Policy; Ireland – Privacy Policy. Privacy Shield participant.
Users declare themselves to be adult according to their applicable legislation. Minors may use Reward Hero only with the assistance of a parent or guardian. Under no circumstance persons under the age of 13 may use Reward Hero.
Reward Hero may send push notifications to the User to achieve the purposes outlined in this privacy policy.
Users may in most cases opt-out of receiving push notifications by visiting their device
settings, such as the notification settings for mobile phones, and then change those
settings for Reward Hero, some or all of the apps on the particular device.
Users must be aware that disabling push notifications may negatively affect the utility of
Reward Hero.
Reward Hero may use the User's geographic location to send push notifications for the purposes outlined in this privacy policy.
Users may in most cases opt-out of receiving push notifications by visiting their device settings, such as the notification settings for mobile phones, and then changing those settings for some or all of the apps on the particular device.
Users must be aware that disabling push notifications may negatively affect the utility of Reward Hero.
Users may exercise certain rights regarding their Data processed by the Owner.
In particular, Users have the right to do the following:
To request a data deletion send us an e-mail or fill out this contact form.
You are entitled to request us to erase any personal data we hold about you under EU General Data Protection Regulation (GDPR)
To request a data deletion send us an e-mail or fill out this contact form. Please make sure to include the following details in the body:
We will do our best to respond promptly and in any event within one month.
Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.
Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.
The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages
leading to possible legal action arising from improper use of Reward Hero or the related
Services.
The User declares to be aware that the Owner may be required to reveal personal
data upon request of public authorities.
In addition to the information contained in this privacy policy, Reward Hero may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.
For operation and maintenance purposes, Reward Hero and any third-party services may collect files that record interaction with Reward Hero (System logs) use other Personal Data (such as the IP Address) for this purpose.
More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.
Reward Hero does not support “Do Not Track” requests.
To determine whether any of the
third-party
services it uses honor the “Do Not Track” requests, please read their privacy policies.
The Owner reserves the right to make changes to this privacy policy at any time by giving notice
to its Users on this page and possibly within Reward Hero and/or - as far as technically and
legally
feasible - sending a notice to Users via any contact information available to the Owner. It is
strongly recommended to check this page often, referring to the date of the last modification
listed at the bottom.
Should the changes affect processing activities performed on the basis of the User’s consent,
the Owner shall collect new consent from the User, where required.
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Information collected automatically through Reward Hero (or third-party services employed in Reward Hero), which can include: the IP addresses or domain names of the computers utilized by the Users who use Reward Hero, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.
The individual using Reward Hero who, unless otherwise specified, coincides with the Data Subject.
The natural person to whom the Personal Data refers.
The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of Reward Hero. The Data Controller, unless otherwise specified, is the Owner of Reward Hero.
The means by which the Personal Data of the User is collected and processed.
The service provided by Reward Hero as described in the relative terms (if available) and on this site/application.
Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.
Small piece of data stored in the User's device.
This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).
This privacy policy relates solely to Reward Hero, if not stated otherwise within this document.